{"id":7312,"date":"2013-11-13T13:25:38","date_gmt":"2013-11-13T13:25:38","guid":{"rendered":"http:\/\/gtlwiki.genie9.com\/?p=7312"},"modified":"2013-12-10T09:26:02","modified_gmt":"2013-12-10T09:26:02","slug":"advanced-logging","status":"publish","type":"post","link":"https:\/\/helpftl.backup119.jp\/index.php\/advanced-logging\/","title":{"rendered":"Advanced logging"},"content":{"rendered":"<p>Advanced logging is accessed from the <a title=\"Preferences\" href=\"http:\/\/gtlwiki.genie9.com\/index.php\/preferences\/\" target=\"_blank\">Preferences<\/a> under Advanced Settings in the Tools menu. Enabling these logs gives a trace of the software&#8217;s activity used for troubleshooting purposes by the Genie9 technical support team.<\/p>\n<p><strong>To Enable Advanced logging:<\/strong><\/p>\n<ol type=\"1\">\n<li>Open the <a title=\"Genie Timeline Dashboard\" href=\"http:\/\/gtlwiki.genie9.com\/index.php\/genie-timeline-dashboard\/\" target=\"_blank\">Dashboard<\/a>.<\/li>\n<li>Go to <strong>Tools<\/strong>, select <strong>Advanced Settings<\/strong>, and click on <strong>Preferences<\/strong>.<\/li>\n<li>Under <strong>General<\/strong>, select <strong>Enable advanced logging for debugging<\/strong>.<\/li>\n<li>Click <strong>Open advanced logs folder<\/strong>.<\/li>\n<li>Click <strong>Ok<\/strong> to save changes.<\/li>\n<li>Replicate the scenario and send the logs from the advanced logs folder.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Advanced logging is accessed from the Preferences under Advanced Settings in the Tools menu. Enabling these logs gives a trace of the software&#8217;s activity used for troubleshooting purposes by the Genie9 technical support team. To Enable Advanced logging: Open the &hellip; <a href=\"https:\/\/helpftl.backup119.jp\/index.php\/advanced-logging\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[457],"tags":[],"_links":{"self":[{"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/posts\/7312"}],"collection":[{"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/comments?post=7312"}],"version-history":[{"count":3,"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/posts\/7312\/revisions"}],"predecessor-version":[{"id":8002,"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/posts\/7312\/revisions\/8002"}],"wp:attachment":[{"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/media?parent=7312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/categories?post=7312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpftl.backup119.jp\/index.php\/wp-json\/wp\/v2\/tags?post=7312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}